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For medical emergencies, please dial 999 or visit your nearest A&E department immediately. Please note that this site is for a fictional surgery.

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Kensington

Private practice

07507 864 173

Booking Information

Booking Your Appointment

We prioritize personalized care from the very first contact. To ensure we allocate the right time and specialist for your needs, all bookings are handled personally by our reception team.

Telephone Booking Only

We do not offer online booking. This allows our experienced reception team to triage your needs effectively, ensuring you see the most appropriate clinician for the correct duration.

Lines open: Mon-Fri 08:00 - 18:00 | Sat 09:00 - 13:00

Call reception now

07507 864173

Consultation Options & Lengths

Choose the appointment type that best suits your current health needs.

Standard Consultation

30 minutes

Our standard appointment length. Suitable for discussing one or two straightforward health concerns, a routine follow-up, or a simple prescription review.

Single acute problem

Routine medication review

Extended Consultation

45 - 60 minutes

Highly recommended for new patients, complex ongoing issues, multiple health concerns, or if you feel you need more time to discuss your wellbeing thoroughly.

Multiple health concerns

Mental health discussions

New patient registration

Telemedicine

15 - 30 minutes

Convenient telephone or secure video consultations for follow-ups, test results discussion, or advice where a physical examination is not required.

Test result reviews

Advice and triage

Same-Day Availability

We reserve a limited number of appointments each day specifically for acute, urgent issues that require immediate attention.

Please call as early as possible (from 08:00 AM) if you require a same-day appointment, as these are allocated on a first-come, first-served basis.

Cancellation Policy

We understand that plans change. If you need to cancel or reschedule, please notify us by telephone as soon as possible so we may offer the time to another patient.

More than 24 hours notice:

No Charge

Less than 24 hours notice:

50% Fee

Non-attendance (DNA)

100% Fee

What to Have Ready

To make your booking process smooth and efficient, please have the following information to hand when you call.

Personal Details

Full name, date of birth and current address.

Brief Reason for Visit

A short description to help us allocate the right time and specialist.

Insurance Information

If using private medical insurance, your policy and authorisation numbers..

Preferred Dates/Times

Your availability over the next few days or weeks.